At Elite Auto Mods ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or purchase our products.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• PIN Code
• Payment Information (processed securely through our payment partners)
• Order History
• Vehicle details provided for compatibility or customization
• Customization details such as names, registration numbers, text, or uploaded designs

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Pages Visited
• Time Spent on the Website
• Cookies and Similar Tracking Technologies

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Customize products according to your specifications.
• Verify and manage payments.
• Provide customer support.
• Respond to your enquiries.
• Send order confirmations and shipping updates.
• Improve our website, products, and services.
• Detect and prevent fraudulent transactions.
• Comply with legal obligations.
• Send promotional offers, newsletters, and marketing communications (only where permitted by law or with your consent).

3. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties necessary for operating our business, including:

• Payment gateway providers
• Courier and logistics partners
• Technology and hosting service providers
• Marketing and analytics service providers
• Government authorities or law enforcement agencies where required by law

These service providers are authorized to use your information only for the services they perform on our behalf.

4. Payment Security

All online payments are processed through secure third-party payment gateways.

Elite Auto Mods does not store or have access to your complete debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information.

Please refer to the privacy policies of the respective payment providers for details regarding payment processing.

5. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality.
• Remember your preferences.
• Enhance your shopping experience.
• Analyse website traffic.
• Measure marketing campaign performance.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

6. Product Customization Data

If you provide customization details such as:

• Vehicle registration numbers
• Names
• Initials
• Custom text
• Logos
• Images
• Design files

these details will be used solely for manufacturing and fulfilling your order.

We will not use your customized content for any purpose without your consent, except where required to process your order or comply with applicable law.

7. Marketing Communications

With your consent, we may send you:

• Promotional emails
• New product launches
• Exclusive offers
• Discount coupons
• Seasonal campaigns

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your orders.
• Provide customer support.
• Maintain business records.
• Comply with legal, tax, and regulatory obligations.
• Resolve disputes and enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, where legally permissible.
• Withdraw consent for marketing communications.
• Request clarification regarding the use of your personal data.

To exercise any of these rights, please contact us using the details provided below.

11. Third-Party Links

Our website may contain links to third-party websites or services.

Elite Auto Mods is not responsible for the privacy practices, content, or security of such third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

12. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

Elite Auto Mods reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this page. We encourage you to review this Privacy Policy periodically to stay informed about how your information is protected.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Elite Auto Mods

Customer Support: +91 8510-8510-97

Email: eliteautomods.in@gmail.com

We will make reasonable efforts to respond to your queries as promptly as possible.